Sales assistance

Sales assistance – providing support and guidance to customers that are actively looking to make a purchase can generate significant returns. Our sales assistance services are designed to ensure that customers access a sales expert in whichever channel they use. As a result, they will typically increase revenues versus a purely self-service sales journey by actively answering questions about products and services, making recommendations, and suggesting associated products. Additionally, our advisors increase customers’ sales revenue by supporting their Inbound & Outbound, E-commerce, M-commerce, and Social Selling activities during on & off-line purchase journeys.